For ages 21+ only

98db Responsible Gaming — Keep the Fun Within Limits

Let betting be a form of entertainment, not stress. 98db always places the wellbeing and safety of players as its highest priority — learn how to protect yourself.

Why Is Responsible Betting Important?

Online betting is a legitimate form of entertainment — but it is only enjoyable when it stays within control. 98db believes every player should play within their means and never treat betting as a source of income. Betting is essentially a form of entertainment — you may win, or you may not.

On the 98db platform, we are committed to creating an environment where every player can freely set their own limits, take a break when needed, and reach out for help.

⚠️ Confirm Age Requirement
98db's services are for those aged 21 and above only. Opening an account by minors is strictly prohibited. Please take special care to ensure that minor members of your household cannot access this platform.
Quick Facts
  • Betting is for entertainment only — it is not a guaranteed source of income.
  • Only bet an amount you can afford to lose.
  • Do not bet with borrowed money or emergency savings.
  • Take regular breaks and spend time with family and friends.
  • Avoid betting when drinking alcohol or under emotional stress.
  • If you feel there is a problem, contact 98db support right away.

98db's Protection Tools

98db provides a number of effective tools to keep your betting experience safe.

Set Deposit Limits

You can set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, it cannot be increased before the specified time, but it can be reduced immediately.

Time-Out Feature

Need a short break? Take a time-out from 24 hours up to 30 days. No bets can be placed on your account during this period — once the break ends, it will be automatically reactivated.

Self-Exclusion

If you feel betting is getting out of your control, request self-exclusion. This takes effect for a minimum of 6 months and can be permanent — the account cannot be accessed during this time.

Review Betting History

You can view a full history of your betting and transactions in your account. Analyse your spending patterns and adjust your approach as needed.

Account Security

Use a strong password and do not share your login details with anyone. Our support team is available around the clock to help in the event of any unauthorised access.

Reality Check

98db reminds you in a timely manner how long you have been playing. Keep these reality check notifications on — they are the simplest protection against spending too much time.

Recognise the Signs of Problem Gambling

Betting can become a problem, and in many cases the person may not even realise it. Be alert if you notice the following signs in yourself or someone you know:

  • Feeling a repeated urge to bet in order to recover lost money.
  • Hiding the amount you bet from family or friends.
  • Trying to stop betting but not succeeding.
  • Using money set aside for essential expenses or borrowed funds to bet.
  • Feeling restless or irritable when unable to bet.
  • Prioritising betting over work, studies, or relationships.
  • Losing sleep or feeling increased anxiety due to financial problems.
  • Feeling the need to place increasingly larger bets to get the same thrill.

What Should You Do If There Is a Problem?

If you notice more than one of the signs above in yourself, do not try to face this alone — take action quickly:

Step 1 — Acknowledge It
Acknowledging the problem is the first step toward a solution. Assess the situation without blaming yourself.
Step 2 — Contact 98db Support
Reach us via our 24/7 live chat or by email at [email protected]. We will help you activate deposit limits, a time-out, or self-exclusion on your account with full confidentiality.
Step 3 — Seek Professional Help
Professional mental health support in Bangladesh is more accessible than before. With the help of a trusted family member or friend, speak with a professional counsellor.
Step 4 — Take a Break
Step away from betting entirely for a period of time. Spend time with family and friends and focus on new hobbies or activities.

Summary of Protection Tools

A brief overview of the tools available on 98db and how they work.

Tool How It Works When It Takes Effect
Deposit Limit Set a maximum daily / weekly / monthly deposit amount Immediately (to reduce), after 24 hours (to increase)
Time-Out Temporarily suspends the account for a set period Immediately; from 24 hours up to 30 days
Self-Exclusion Closes the account on a long-term or permanent basis Immediately; minimum 6 months
Reality Check Notifications about session time at set intervals Immediately
Betting History Access a full record of transactions and bets Always available
Support Contact Help via 24/7 live chat and email At any time

98db's Commitment

98db is more than just a betting platform — it is a trusted companion for players in Bangladesh. We believe a lasting, long-term relationship is built only when players can enjoy their entertainment in a healthy and safe way.

To that end, we keep our technology and trained support team ready at all times. Our platform is secured with SSL encryption, fair play is ensured, and each player's personal information is stored with the highest level of privacy.

Our support team is available in both Bangla and English, seven days a week, twenty-four hours a day. For any issue, contact us via live chat or at [email protected].

Protection of Minors: We strictly enforce the 21+ age limit. Age is confirmed during the account verification process, and we have the ability to immediately suspend any account where there is suspicion of underage use.

Transparency: Bonus terms and conditions, wagering requirements, and payment rules are all clearly stated. There are no hidden terms — what you see is what you get.

Continuous Improvement: We are constantly improving our responsible gaming tools. We add new features based on player feedback and international best practices.

📞 Contact Support
For help with anything: Live Chat (24/7) or [email protected]

Frequently Asked Questions

Frequently asked questions about responsible gaming.

Log in to your 98db account and go to Account Settings, then find the "Responsible Gaming" section. There you will find options to set daily, weekly, or monthly deposit limits. Reducing a limit takes effect immediately; a request to increase a limit takes effect after 24 hours. Contact live chat for assistance.

Yes. Once self-exclusion is activated, it is not possible to access the account before the set period ends. No bets will be accepted during this time, and any attempt to open a new account will also be blocked. The minimum period is 6 months; permanent self-exclusion is also available.

Yes. Your account balance remains fully secure during a time-out period. No bets can be placed, but withdrawals may be made where applicable. Once the break ends, the account is automatically restored to its previous state.

Start by talking to them directly — with empathy rather than anger or criticism. Let them know about professional help and, if possible, offer your support. The 98db support team can also provide guidance to family members — email [email protected].

No. 98db's services are for those aged 21 and above only. Age is confirmed during the account verification process. If a minor attempts to open an account, it will be closed immediately. Parents and guardians are urged to keep their devices and account details secure.

Yes, problem gambling is a recognised mental health condition. It is not a moral failing — it is a condition related to the brain's reward system. Many people have overcome this problem with professional help and the right tools. Seeking help is an act of courage.

Enjoy 98db Safely

Enjoy betting in a healthy way and within your limits. We are always here for any help you need.

98db's Other Pages