98db's Privacy Policy

This Privacy Policy ("Policy") applies to the 98db platform and all services associated with it. 98db operates a trusted online betting and gaming platform for players in Bangladesh. We place the highest importance on protecting the privacy of our users.

This Policy explains what types of personal data 98db collects, how that data is used, when and with whom data is shared, and what rights you have over your data.

By using the 98db website or registering an account, you consent to this Privacy Policy. If you do not agree with this Policy, please stop using our services. This Policy may be updated at any time — we will notify you of any significant changes.

98db collects certain personal and non-personal data as needed to provide its services. The categories of data collected are outlined below:

2.1 Data You Provide Directly

When you open an account on 98db or use any of our services, the data you provide yourself includes:

• Full name and date of birth (for age verification — only for those aged 21 or above)
• Email address and mobile number
• Password and security details
• Bank account or mobile financial service details (bKash, Nagad, Rocket, Upay, etc. — for deposits and withdrawals)
• Identity verification documents (where required)

2.2 Automatically Collected Data

Certain technical data is automatically collected while you use the 98db website:

• IP address and device identifier information
• Browser type and version
• Operating system information
• Page visit times, duration, and navigation paths
• Data obtained from cookies and similar tracking technologies

2.3 Transaction & Gaming Data

Data related to your account activity, such as:

• Deposit and withdrawal history
• Betting and gaming transaction records
• Bonus and promotion usage history
• Customer service communication records

98db uses collected data for the following purposes:

98db does not sell your personal data to any third party. However, data may be shared in the following specific circumstances:

4.1 Service Provider Partners

98db works with trusted third-party providers for payment processing, identity verification, technology services, and customer support. These partners receive only the data necessary to perform their specific services and are bound by confidentiality agreements.

4.2 Legal Obligations

98db is required to comply when disclosure of data is necessary due to a court order, government directive, or legal obligation. In such cases, we will provide only the minimum data legally required.

4.3 Business Transfers

In the event of a business merger, acquisition, or asset transfer, user data may be transferred. In such cases, the new operating entity will also be required to uphold standards equivalent to this Privacy Policy.

4.4 With Consent

Outside the circumstances above, 98db will not share your data with third parties without your explicit consent.

The 98db website uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

5.1 Types of Cookies

• Essential Cookies: Necessary for the core functionality of the site — login sessions, security, and payment processing.
• Functional Cookies: Help remember your preferences (language, display settings).
• Analytical Cookies: Collect site usage statistics to help improve the service.

5.2 Cookie Controls

You can control or delete cookies from your browser settings. Please note that disabling essential cookies may prevent some key features of 98db from working properly.

98db takes industry-standard technical and administrative measures to ensure the security of your personal data.

• SSL Encryption: All data transmissions are encrypted using SSL (Secure Socket Layer) technology.
• Encrypted Storage: Sensitive data is stored in encrypted form.
• Access Controls: Only authorized personnel can access user data, and only to a limited extent.
• Regular Security Audits: The platform's security is regularly assessed and improved.
• Two-Factor Authentication: An additional layer of security is provided to protect your account.

However, it is not possible to guarantee 100% security when transmitting data over the internet. You are therefore advised to keep your password and account details completely confidential and not share them with anyone.

98db retains your data only for as long as necessary. The following factors are considered when determining retention periods:

• For as long as your account remains active — all account-related data.
• For the period required by legal obligations — transaction records and financial data.
• For a necessary period after account closure — for dispute resolution and fraud prevention.

After the designated period, data is securely deleted or anonymized so that it can no longer be used to identify an individual.

As a user of the 98db platform, you have the following rights over your own data:

To exercise any of the rights listed above, you can contact the 98db support team. We will respond to your request as quickly as possible.

98db strictly does not provide services to anyone under the age of 21. Only those aged 21 or above may open an account and use the services.

If we become aware that we hold data belonging to someone under the age of 21, we will immediately close that account and delete the data. If parents suspect their child has opened an account, please contact us.

The 98db platform integrates third-party services such as game software providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi, etc.) and payment processors. These third-party organizations have their own privacy policies, which apply to their respective operations.

98db is not responsible for the privacy practices of these third parties. We recommend that you review the privacy policy of the relevant service provider.

For financial data protection applicable to payment gateways (bKash, Nagad, Rocket, Upay, and bank transfer), the terms and conditions of the respective institutions must be followed.

98db may update this Privacy Policy from time to time. Depending on the nature of the changes, we will notify you in the following ways:

• By displaying a notice in a prominent location on the website.
• By sending a notification to your registered email address.
• Via an update notification upon login.

Continuing to use 98db after any changes have been made will be considered as your acceptance of the updated policy. We therefore recommend visiting this page regularly.

If you have any questions or concerns about the matters described in this Policy, please contact us directly using the contact details provided below.

For any questions about the Privacy Policy, requests regarding your data, or any concerns, please contact the 98db support team. We provide assistance in both Bengali and English.